Made to order.
Delivered to you.
Our shading products are manufactured specifically to your chosen dimensions and specification. Lead times vary by product, while carriage depends on the type and physical size of the products in your order.
Made specifically for your order
These are not stock products. Manufacturing begins once your order and specification are ready to proceed.
Different ranges may travel separately
Products from different ranges may be manufactured and transported separately, which is why separate carriage charges can apply within one order.
Lead times are indicative
Production and transport schedules can occasionally change. We therefore recommend allowing flexibility when planning your installation.
Current production guidance
The times below are typical estimates for made-to-measure manufacture. They can vary depending on specification, production schedules, seasonal demand and transport.
Where you are arranging your own installer, we recommend waiting until the goods have arrived and been checked before committing to a fixed installation date.
How standard carriage is charged
For eligible standard-size products, carriage and handling is charged by product range rather than by individual unit. This means ordering several products from the same range does not normally multiply the standard charge.
Per eligible product range
Multiple eligible products from the same range can normally travel under one standard £120 carriage and handling charge. For example, several ZIP blinds ordered together would normally share one standard ZIP carriage charge.
Different ranges may incur separate charges
A ZIP blind and a patio awning, for example, may incur two standard carriage and handling charges because the products can be manufactured, packaged and transported separately.
Example standard charges
Very long or oversized products may require specialist transport and a different carriage charge. Where this applies, the standard £120 rate should not be assumed.
Prefer to collect your order?
Collection from our Essex warehouse can be arranged once your products are ready. This can be useful for installers and trade customers who would prefer to organise the final transport themselves.
Unit 44, Greenway Business Centre
Harlow, Essex
CM19 5QE
Collection is by prior arrangement only. Please wait until we have confirmed that your order is ready before travelling to the warehouse.
What happens next?
Order confirmed
You will receive confirmation of the products and specification submitted with your order.
Made to your specification
Your products are manufactured to the confirmed dimensions, finishes and options selected with your order.
Prepared for dispatch
Once manufacture is complete, the goods are packed and prepared for the appropriate carriage method.
Delivery or collection
Your order is delivered to the confirmed address or made available for collection from our Essex warehouse where collection has been arranged.
Some products require specialist transport
Exterior shading products can include long cassettes, headboxes, side guides and other components that are not suitable for standard transport. In these cases, a specialist carriage arrangement may be required.
Prepare for the size of the goods
Exterior shading systems can be long, heavy or awkward to handle. Please make sure the delivery or collection arrangements are suitable for the products you have ordered.
Delivery & carriage
Is the £120 charge applied to every blind?
No. Multiple eligible products from the same product range can normally share one £120 inc VAT standard carriage and handling charge.
What happens if I order different products?
Different product ranges can incur separate carriage charges. For example, a ZIP blind and a patio awning would normally be treated as separate carriage groups.
Is collection free?
Collection itself does not attract an additional charge, but the applicable carriage and handling charge remains payable because the products still need to be transported and handled before reaching our Essex warehouse.
Why might oversized carriage cost more?
Very long or large products may require specialist handling, transport or a larger vehicle and therefore cannot always use the standard carriage rate.
Are the published lead times guaranteed?
No. They are indicative manufacturing estimates and can vary depending on specification, production schedules and transport.
When should I book my installer?
We recommend waiting until the products have arrived and been checked before committing to a fixed installation date.
Measure first, then configure
Review the relevant measuring guidance before entering your dimensions, or contact us before ordering if your product or delivery requirements are unusual.